Knowledge Base

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Knowledge Base

Completing My Order 💸

Completing My Order 💸

You’ve just selected a new offering! 🖼 Let's make sure your order gets completed.

Finishing My Order

How can I change my payment method?

I’m trying to complete my order with my bank account as payment method, why can’t I complete it?

I completed my order, but I still see the blue banner at the top of the page. What do I do?

I’ve filled out all my identity information, but the page is telling me my information is incorrect. Why can’t I advance?

I’ve tried to complete my order, but I’m being prompted to upload a photo of a US ID. Is this ok?

I completed my order, where are my shares?

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Wires

I sent the wire, why do I continue to receive invoice notifications?

Did you get my wire?

I sent you a wire, but why is my investment amount different from what I wired?