I can’t access my 2FA; how can I remove it to regain access to my Masterworks account?


Have you lost your phone, had it stolen, or changed your phone number etc.. and can no longer access your two-factor authentication (2FA)? Don’t worry, we’re here to assist you in regaining access.

To ensure your security, we will need to confirm your identity before we can proceed with removing your existing two-factor authentication (2FA).

Please reach out to us here, or email help@masterworks.com


Ready to set up a new 2FA? Find detailed setup instructions here.