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Knowledge Base

Trading My Shares 🤝

Trading My Shares 🤝

Selling? Buying? 🏦 You've got questions about trading. We have answers.

How can I trade?

What kind of Masterworks accounts can trade?

How can I start trading my shares?

How do I post a trade order?

When will I be able to trade my shares on the trading market?

What happens to open trading orders when a painting is sold?

I need to sell my investment, what should I do?

How do I buy shares on the trading platform? (video)

How do I sell my shares on the trading platform? (video)

How do I edit my trading order? (video)

How do I delete my trading order? (video)

When is the trading market open?

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Questions about the Masterworks Wallet

How do I transfer funds from my Masterworks Wallet?

I received my monthly statement and some of my shares are missing!

Was my deposit/withdrawal completed or rejected?

How do I set up my wallet? (video)

General trading

Who is Templum? Who is DriveWealth?

Can non-US investors trade?

How are trades matched?

Why was my order only partially filled?

Why wasn't my order filled?

What kind of orders can I enter on the trading market?

How long are limit orders outstanding?

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Masterworks Wallet Statement

Why is the Market Price shown on my Account Statement different from the Estimated NAV Per Share shown in My Portfolio?

I received a Monthly Statement for Shares in my Masterworks account. What is this?

My Monthly Statement shows a Market Price for my shares. What is this?

Why are my shares priced so low on the trading platform?