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Welcome to the Masterworks Knowledge Base!
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Knowledge Base
Completing My Order 💸
Completing My Order 💸
You’ve just selected a new offering! 🖼 Let's make sure your order gets completed.
Finishing My Order
How can I change my payment method?
I’ve filled out all my identity information, but the page is telling me my information is incorrect. Why can’t I advance?
I’ve tried to complete my order, but I’m being prompted to upload a photo of a US ID. Is this ok?
I completed my order, where are my shares?
Wires
I sent the wire, why do I continue to receive invoice notifications?
Did you get my wire?
I sent you a wire, but why is my investment amount different from what I wired?
Investing with IRA
Can I invest with IRA funds?
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