Knowledge Base
Contact Us
My User Profile 🫂
Completing My Order 💸
Finishing My Order
Wires
Trading My Shares 🤝
How can I trade?
Questions about the Masterworks Wallet
General trading
Masterworks Wallet Statement
My Payouts 💰
General Payouts
I’m a US investor and I did not invest with ALTO IRA
I invested with an ALTO IRA
I'm an international investor
Confirming bank account information for payouts
My Performance ⌛
My Investments 📊
My Taxes 🧮
General Taxes
K-1s and Tax Documents
I use tax software, like TurboTax, TaxSlayer, etc
International Taxes
Other Taxes
International Investors 🌎
Investing with an Entity 🏢
More! 🔮
Welcome to the Masterworks Knowledge Base!
My User Profile 🫂
You need to update us with new information about your user profile. ✍️ Here's how!
Completing My Order 💸
You’ve just selected a new offering! 🖼 Let's make sure your order gets completed.
Trading My Shares 🤝
Selling? Buying? 🏦 You've got questions about trading. We have answers.
My Payouts 💰
Masterworks just sold a painting! 🤑 Now, how to do I get PAID?
My Performance ⌛
How to track how your investments are doing. 📊
My Investments 📊
Have questions about the actual artwork itself?🎨
My Taxes 🧮
Masterworks and Masterworks Advisers do not provide tax, legal, or accounting advice. Information below should not be relied upon for those purposes.
International Investors 🌎
Art is global, so makes sense our investors are global! 🛫But you might have a few questions.
Investing with an Entity 🏢
More! 🔮
Other questions we get all the time!💡